Your attitude matters
Автор: The Retail Doctor
Загружено: 2025-03-21
Просмотров: 227
Описание:
Your attitude matters in the workplace! Learn how to choose a positive attitude in retail and improve workplace management.
Stores aren't just about transactions. The magic comes from human connections.
In this clip, I discuss the reality we all face: Everyone has personal struggles. Your team member might be caring for a parent with Alzheimer's. Your customer might be dealing with addiction in their family.
What sets exceptional retail environments apart isn't pretending these realities don't exist - it's creating space where genuine human connection happens despite them.
The key to great retail isn't fancy displays or perfect inventory. It's a team that shows up with the right attitude, ready to make someone feel valued for five genuine minutes.
When was the last time you created this kind of moment for a customer or team member?
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