Communication Training: How To Give Constructive Feedback
Автор: Charmaine Hammond Speaker
Загружено: 2019-04-09
Просмотров: 55
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http://www.charmainehammond.com How To Give Constructive Feedback- a model to give feedback without creating drama, defensiveness, blame or confrontation. Based on the "I" message approach, Charmaine explains how to set up an effective feedback statement. This is not just a communication strategy for the workplace, it also works in conversations in your personal life such as with family, friends or neighbors. Remember, often times people are unaware of the impact that their words, actions, assumptions or non verbal communication has on others. Feedback is a respectful way of pointing out the impact and requesting change or support. It is hard to change something if you are not aware of the impact you are having.
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