What Are Mental Models? | Don Norman UX Part 4

Описание: This is Part 4 of our UX series inspired by Don Norman’s The Design of Everyday Things.

In this video, we explore Mental Models — the way users think something should work, based on previous experiences. If your product doesn’t match that mental model, confusion happens. 😵

🎯 Align your design with how people think — not just how it functions.

✅ Hit subscribe — Part 5: The Paradox of Technology is coming soon!

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