Ep 104: Passion, Purpose & Communication in Community Banking, with Candie Simmons

Описание: Chris and Dan sit down with Candie Simmons, founder of CL Simmons Consulting, to talk about the people problems that slow banks down: communication breakdowns, the gap between being a great producer and being a great manager, and why marketing and compliance don't have to be at each other's throats.

Candie spent 16 years in banking (including leading marketing for a top 50 institution), now runs her own consultancy, and sits on the board of a community bank in Mississippi. She's seen these issues from every angle.

What we cover:

The number one problem banks call her about (hint: communication!) - and how it shows up everywhere - between departments, between generations, between leadership and staff.

How to tell the story of community banks' best built-in advantage: being small enough that employees see their impact, and customers can talk still to actual decision-makers.

How banks can use tools like Gallup StrengthsFinder to align people's responsibilities with what they're actually good at (instead of just assigning tasks to whoever's available), for better employee satisfaction, a stronger culture, and better outcomes for customers.

Resources Mentioned:
Gallup StrengthsFinder assessment (~$30, available at gallup.com)
Book: The Kind Act

Connect with Candie:
clsimmonsconsulting.com: Reach out for a free consultation.