Studying the operational processes of Zepto Dark Store Video (WA0017)

Описание: This video takes you inside Zepto’s Dark Store (MC53 JXF) in Siddharth Vihar–Indirapuram, Ghaziabad, showing how one of India’s fastest quick-commerce companies delivers groceries and essentials in just 10–20 minutes through high-speed Operations Management.

Zepto’s promise of ultra-fast delivery is not driven by marketing — it is powered by a precisely designed operations system. Unlike traditional e-commerce warehouses, Zepto uses neighborhood-level micro-fulfillment centers called dark stores, located close to customers to reduce distance, time, and delivery uncertainty.

In this video, you will see:

How online orders from the Zepto app reach the dark store

How pickers and packers quickly collect and pack items

How inventory is stored in high-density shelves

How delivery riders are dispatched in real time

How technology synchronizes inventory, people, and last-mile delivery

The Siddharth Vihar dark store works like a real-time logistics engine, where:

Inventory accuracy

Picking speed

Packing quality

Rider availability
directly determine whether a customer receives their order on time.

This store supports thousands of nearby households that depend on Zepto for daily essentials like milk, fruits, snacks, and household items — especially during peak hours, rainy days, and busy evenings.

The video is part of a field-based Operations Management study that connects theory with practice, covering:

Micro-fulfillment centers

Last-mile delivery

Inventory management

Service reliability

Technology-enabled logistics

It shows how Zepto turns a simple app order into a doorstep delivery within minutes by synchronizing people, process, and technology.

📍 Location: Zepto Dark Store MC53 JXF, Siddharth Vihar – Indirapuram, Ghaziabad
⚡ Brand: Zepto – India’s leading quick-commerce platform