Texas grandma explains experience at hospital with alleged delayed care for daughter in active labor

Описание: Kashena Manuel talked with WFAA to share her account of what happened when her daughter, Kiara Jones, went into labor at Dallas Regional Medical Center in Mesquite, Texas on November 10, 2025. Manuel says her daughter arrived at the hospital with contractions two minutes apart but was required to complete paperwork in the emergency room before being taken to labor and delivery. Manuel recorded the incident, which shows Kiara in visible distress while staff requested documentation.

In this extended interview, Manuel walks through the timeline from arrival at 11:50 p.m. to her grandson's birth at 12:35 a.m., explaining why she felt compelled to document the experience. The incident has prompted meetings between Texas state representatives, the hospital CEO, and Mesquite city officials. Dallas Regional Medical Center says it is reviewing the situation and remains committed to providing compassionate care to every patient.

Both mother and baby are reported to be doing okay. The hospital has confirmed an internal investigation is underway.

FULL STORY: https://www.wfaa.com/article/news/hea...

0:00 - Introduction
0:35 - Timeline: From Water Breaking to Hospital Arrival
3:12 - Emergency Room Experience
6:28 - Cell Phone Video from the Hospital
8:47 - Transfer to Labor and Delivery
12:52 - Birth Details and Medical Complications
17:22 - Follow-up Care and Doctor Appointments
18:09 - Why She Started Recording
24:06 - Message About Healthcare System Reform
27:00 - What Changes She Wants to See
29:24 - Current Status and Moving Forward
31:41 - Dallas Regional Medical Center Statement