How to Send a Custom Email for First Time Subscriptions in WordPress

Описание: Learn how to send a `custom email` to your users after their first subscription payment in WordPress using WooCommerce Subscriptions. This guide will help ensure users receive important setup instructions only once.
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This video is based on the question https://stackoverflow.com/q/73454876/ asked by the user 'Sergixel' ( https://stackoverflow.com/u/19730567/ ) and on the answer https://stackoverflow.com/a/73456007/ provided by the user 'Naz' ( https://stackoverflow.com/u/5000342/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

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How to Send a Custom Email for First Time Subscriptions in WordPress

If you're running a WordPress site using WooCommerce and offer subscriptions, you might want to send a custom email containing important instructions to users when they place their first order. This email could guide them on how to set up their accounts or navigate your site. However, sending the same email every time a subscription renews can be repetitive and irrelevant. This guide will walk you through the process of sending a custom email only after the user's first payment.

Why is Custom Email Important?

When a user subscribes for the first time, having access to clear instructions can enhance their experience and help them get started quickly. Conversely, receiving the same email upon each renewal can lead to confusion and annoyance. By customizing when users receive these emails, you can provide a more tailored and professional experience.

Setting Up Custom Emails in WooCommerce

To send a custom email after the first payment using WooCommerce Subscriptions, we need to utilize some hooks provided by WooCommerce. Let’s break down the steps needed to implement this functionality effectively.

Step 1: Understanding the Hooks

There are two key hooks we will be using:

woocommerce_order_status_processing: This status indicates that the order is being processed.

woocommerce_order_status_completed: This status means the order has been completed.

Using these hooks, we can trigger the sending of the email when the user finishes their subscription process.

Step 2: Adding Code to Your Theme

To implement the custom email functionality, you'll want to add some code to your theme’s functions.php file. It’s recommended to use a child theme for making such changes to preserve the functionality during updates. Here’s how the code looks:

[[See Video to Reveal this Text or Code Snippet]]

Step 3: Modifying the From Email Address

If you want to change the email address that appears as the sender, you can add the following filter to your functions.php as well:

[[See Video to Reveal this Text or Code Snippet]]

Step 4: Testing Your Setup

After implementing the code, it's essential to test the setup. Follow these steps:

Create a subscription product or use an existing one.

Place an order for the subscription using a test account.

Check if the custom email is received by the user only after their first payment.

Conclusion

By following these steps, you'll be able to send a custom email to your users after their initial subscription payment, avoiding repeated emails during renewals. This customization not only adds value to your service but also enhances the overall user experience.

If you have any questions or need further assistance, feel free to reach out in the comments below!
Happy coding!