Building Trust in AI: Chatbots, LLMs, Decentralized Finance, and JPMorgan Chase

Описание: James Massa, Senior Executive Director of Engineering and Architecture at JPMorgan Chase—and holder of six AI-related patents—emphasizes the evolving role of human experts in managing AI technologies and offers insights into the future convergence of AI and crypto. He also shares how major financial institutions are implementing guardrails around their AI systems, using techniques like retrieval augmented generation (RAG) with enterprise chatbots.

Key Takeaways:
How he’s succeeded in applying trust scores to blockchain and DeFi projects by analyzing code vulnerabilities, suspicious transactions, and social media sentiment
Using retrieval augmented generation (RAG) to ensure chatbots provide only pre-approved responses
Balancing precision (always giving correct results) with recall (not missing any compliance issues)
The importance of trust in AI, particularly in the context of blockchain and decentralized finance
A practical roadmap for organizations navigating the AI revolution, bridging the gap between innovation and responsible governance

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