AI by Design | Inside the Journeys of Petbarn & Cricket Australia’s Leading AI Experiences

Описание: Discover how trailblazing ANZ brands are redefining consumer experiences with AI — and what it takes to get there. In this 45-minute webinar, Microsoft and Insight showcase Petbarn’s PetAI and Cricket Australia’s AI Insights — two bold, real-world AI solutions transforming how customer and fan engagement. Learn how to navigate organisational appetite, product manage evolving AI products, and build trust in an agentic world.

Featuring:
• Rory Watt (GM of Enterprise Product & Platform, Greencross Pet Wellness)
• Phil Dudzinski (Senior Product Manager - Fan Experiences, Cricket Australia)
• Veli-Matti Vanamo (CTO APAC, Insight)
• Monique Alvis (AI Design Lab Lead, Microsoft)