Creating a Culture of Quality Improvement
Автор: Public Health Foundation
Загружено: 2012-07-02
Просмотров: 2089
Описание:
South Carolina (SC) implemented a quality improvement (QI) project to decrease wait times in its Sexually Transmitted Disease (STD) clinics. This resulted in more available appointments and improved staff morale. The successes experienced in this project have led staff members to make QI the way they do business; QI has transcended this STD project and it is now being applied to all programs so that other services can be delivered more efficiently and effectively.
Watch the video below to learn more about how the culture of QI has spread through the SC Department of Health and Environmental Control.
For more information, please visit the Public Health Foundation online at http://www.phf.org/
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