Citizen Digital: How Digital Government Services Fare Around the World, With Bill Eggers
Автор: TechPolicy
Загружено: 2023-04-04
Просмотров: 140
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CITIZEN DIGITAL, EPISODE 3: Deloitte’s Center for Government Insights recently conducted a global study on the digital citizen, surveying 6,000 people globally across 13 countries about their experiences as users of government services. The survey explores citizens’ challenges in accessing public services digitally. Eric spoke with Bill Eggers, executive director of the Center for Government Insights, about the survey’s findings, models for digital government around the world, and citizen experience of digital government as a whole. #digitalgovernment #techpolicy
EPISODE PAGE WITH TRANSCRIPT: https://itif.org/publications/2023/04...
#techpolicy #digitalgovernment #customerexperience
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