Claimlane AI Agent: Live Demo on a Real Warranty Claim

Описание: What does it actually look like when AI handles a complex warranty claim?

In this clip, Claimlane Co-founder Michael Kruse Sørensen walks through a real ticket inside Claimlane's demo environment — from the moment a customer submits a warranty claim to the AI Agent's full output.

Here's what you'll see:

📋 Customer Summary — The AI pulls together the customer's full history (past tickets, patterns, product types) so your team has instant context

🔍 Product Knowledge — Known issues for the specific product (in this case, a hiking backpack with peeling/silver issues), pulled from historical data

⚡ Action Plan — Step-by-step suggestions: message the customer, forward the case to the supplier for a refund — all based on the rules you've set up

The Claimlane AI Agent works as an orchestration layer — combining customer context, historical ticket data, product insights, and your policy rules into a structured workflow. It connects to your suppliers, ERP, and e-commerce systems so refunds, replacements, and supplier communication happen in one place.

And if the AI gets something wrong? You can correct it right there — and it learns from your feedback.

📺 From our full webinar: How to Automate Warranty Claims and Returns with AI

👉 Watch the full session: https://www.claimlane.com/webinar/aut...

👉 Learn more: https://www.claimlane.com/product/ai

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