Luxury store etiquette - how sales assistants should behave | do’s and don’ts | Anesu Sagonda
Автор: So Anesu
Загружено: 2023-07-03
Просмотров: 3402
Описание:
In this video I discuss some of the consistently poor service experiences I’ve had in luxury stores which in turn have shaped the framework of what I think l luxury store etiquette should be.
Bodysuit from Rag and Bone
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Contents of video
00:00 Introduction
03:26 Luxury outlets
04:23 What is good service?
05:42 When you arrive
07:05 Shopping
07:55 How to address customers
08:37 Listen!
09:04 Talking too much
10:10 Tidying around customers
10:54 Talking about other customers
11:32 Fitting room etiquette
13:44 Paying for your luxury goods
14:13 In between fitting room and paying
15:35 When you are leaving
#customerservice #luxury #etiquette
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