Agentforce for Epic & Cerner in Salesforce Health Cloud : The Zero-Copy Approach without middleware

Описание: We show how to power Salesforce Agentforce with real-time, zero-copy data surfaced directly from Epic and Oracle Cerner on to an object (e.g Patient Record) in a rich visually intuitive way that drives decision making

Most healthcare architectures rely on complex syncing or Data Cloud ingestion. This is not necessary. By virtualizing clinical data at the point of work, we enable Agentforce to reason over live patient records and lab results without the overhead of data persistence or middleware and present it in a graphically enriched user experience

In this video, we demonstrate a three-pillar approach to modernizing healthcare workflows in Salesforce Health Cloud using Epic and Oracle Cerner data:

1. Zero-Copy Virtualization: We surface real-time clinical signals directly from the EHR without the security risk of persisting data in Salesforce or the complexity of a Data Cloud ingestion project.

2. The Visual Intelligence Layer: Raw data is not producive if it's overwhelming. We show how we use a visually rich interface, featuring conditional formatting, multi-level grouping, and smart filtering, to guide the user's attention to care gaps and critical patient needs instantly.

3. Agentforce Insights: With this virtualized, visually structured data as context, Agentforce can now reason, plan, and provide actionable insights on clinical data it doesn't "own," right at the point of care.

What you'll see in the demo:

Live Epic/Cerner data surfaced on a Salesforce Patient Record.

A graphically enriched style "Visual Intelligence" view that eliminates the need for "swivel-chair" navigation.

Agentforce answering complex clinical questions based on real-time backend data.

Contact: [email protected] to install this Free App in your Org