The Technical Debt Default: Southwest Airlines
Автор: Profit Logic Labs
Загружено: 2026-01-04
Просмотров: 249
Описание:
The 47-year profit streak that broke an airline. ✈️📉
In December 2022, Southwest Airlines faced a total systemic collapse: 16,900 cancellations and a $140M DOT penalty. Most blamed the weather. We’re auditing the Technical Debt.
The Audit Summary:
The Model: Southwest’s "Point-to-Point" system creates Linear Fragility. Unlike hub-and-spoke models, one delay desyncs the entire national chain.
The Failure: They relied on SkySolver, legacy software from the 90s. When volume peaked, the system regressed to Manual Processing. Speed hit zero.
The Logic: Leadership mistook market luck for stability. Between 2006-2008 alone, they prioritized $2.3B in stock buybacks over IT scalability.
The profit was a subsidy; the interest finally came due.
Stop reading headlines. Start auditing mechanics.
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