Building Relationships with Customers in a Retail Pharmacy — Ask a Pharmacist
Автор: SingleCare
Загружено: 2023-05-16
Просмотров: 51283
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Often one of the most rewarding parts of a pharmacist’s job is building relationships with customers. In this Pharmacist Crash Course episode, pharmacists Suzanne Soliman, Krupa Patel, Irina Grishchenko, Margot Cole, Jeanine Difiore and Omar Shaddad offer practical, easy and successful tips they’ve used to build rapport and trust with their patients over the years.
SingleCare’s Pharmacist Crash Course is a minute-long, helpful explanation of a pressing topic affecting pharmacists and pharmacy teams. Get a fast, thorough understanding of common questions, issues and trends affecting your work as a pharmacist. This 5-part series will cover topics like customer interventions, how to support pharmacy techs, building relationships with pharmacy customers, how to deal with rude customers, and how to de-esclate conflicts.
For more tips from pharmacists, see SingleCare’s blog, The Checkup: https://www.singlecare.com/blog/
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