The Unfiltered Consumer Experience: Selling, Buying & Trusting the Process

Описание: What does the home buying and selling process actually feel like from the consumer’s perspective?

In this episode of Consumed by Matterport, Lance Pendleton interviews Clare Acosta, a recent cross-country home seller and buyer, to unpack her real-world, unfiltered experience navigating today’s market. As a single woman relocating for work, Clare shares what stood out most, from interviewing multiple agents and negotiating commission conversations to dealing with inventory shortages, pricing strategy, financing challenges, and unexpected property complications like solar panel systems.

The conversation dives deep into what consumers truly want from real estate agents: partnership, transparency, honesty, and guidance without pressure. Clare explains how presentation and preparation influenced her listing decision, why pricing strategy mattered more than personality, and how trust played a defining role in her buying experience.

For agents, this episode is a rare opportunity to hear directly from a consumer about what builds confidence and what creates doubt. For buyers and sellers, it offers practical advice on ranking priorities, managing expectations, trusting your instincts, and protecting your largest financial asset.

https://notablehome.com

https://susanvanechproperties.com/age...

This podcast is produced by Two Brothers Creative.

Chapters:
00:00 Introduction: The Fastest Growing Buyer Demographic
02:00 Relocating Across the Country
04:30 How She Chose Her Listing Agent
08:00 Commission Conversations After the NAR Settlement
12:00 Pricing Strategy and Multiple Agent Interviews
17:00 What She Would Do Differently Selling
20:30 Buying in a Low Inventory Market
24:00 Solar Panels, Red Flags & Unexpected Surprises
28:00 Managing Stress During a Cross-Country Move
32:00 Advice for Sellers
35:00 Advice for Buyers
38:30 Consumer Advocacy & Transparency
42:00 Rapid Fire Questions