Insurance Perspective | Outreach, AI, and the TCPA with CSG’s Jeff Piotrowski

Описание: Modern insurance carriers must move fast, stay compliant, and connect meaningfully with consumers in a complex regulatory environment. In this insightful conversation, Jeff Piotrowski, Chief Customer Officer at Customer Solutions Group (CSG), joins Matt Fraser, GM of Insurance at ActiveProspect, to explore how the smartest carriers combine AI-driven automation with the human touch to maximize outreach and mitigate TCPA risk.

In this roundtable-style discussion, we cover how to:
Build compliant, scalable outreach systems for lead velocity
Use real-time, trustworthy data to make faster, smarter decisions
Operationalize consent with opt-in and opt-out tools like TrustedForm and Opt-Out IQ
Eliminate outreach variability through A/B testing and agent alignment
Balance AI with human expertise to boost conversions and trust

Whether you’re a carrier, marketer, or compliance leader—this session will show you how to modernize your outreach, strengthen your compliance posture, and make every lead count.

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#InsuranceMarketing #LeadGeneration #TCPACompliance #OutboundSales #ConsentBasedMarketing #InsuranceOutreach #OptOutIQ #AIInInsurance #LeadOptimization #ComplianceStrategy #CSGConnections #ActiveProspect