Managing workplace disputes - Grievance procedures, employment rights, mediation & resolution [2023]

Описание: Following a grievance procedure is only part of the way employers can effectively manage workplace relationships. Often, a grievance outcome provides an opportunity to reflect on lessons learnt, revise best practice and focus on repairing staff working relationships where required. Join Partner Allison Cook, and HR Consultant and accredited mediator, Simon Martin, for this practical webinar on managing grievances and employee mediation in the workplace. Allison and Simon will cover the following:

Workplace grievance procedures and employment rights.
Tricky issues such as cross-grievances and disciplinary issues.
The effective resolution of workplace grievances.
The value of employee mediation as a grievance outcome.

00:00 - Introduction
01:55 - Effective workplace relationship management
04:19 - Greivance V mediation
07:11 - Managing greivances
10:38 - Managing greivances: Informal resolution
14:31 - Managing greivances: Formal process
19:39 - Tricky issues
24:24 - Effective greivance resolution
28:53 - What is workplace mediation?
32:22 - When can mediation be used?
35:36 - Role of the mediator & questions
54:54 - Key takeaways

For more information and advice on this topic:
Please visit: https://www.vwv.co.uk/legal-services
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