Transformer Table Review - Honest Review of Company + Couch
Автор: Shuatastic
Загружено: 2023-02-15
Просмотров: 893
Описание:
Honest review of our experience with Transformer Table and our interaction with their customer service.
Will update if Transformer works with us but currently very disappointed in their custom service. We were happy with the couch when it arrived BUT it has since broken twice within the first month or so since we've had it. At no fault of our own, poorly constructed back. The screws ripped right out from the base where you slot in the backrest bars. It did this from just sitting on it! We have no children, no rowdy pets. Just laying back on the couch! Then they told us they would give us $100 and some extra bolts to screw in... so a 4k couch, breaks within a month, they refund %12.5 percent of it then expect me to fix it for them? I was willing to work with that if it was just one fault unit but then a SECOND one broke in the exact same way. Trying to get in contact with them again and it's been a nightmare. May end up calling the BBB on them.
Update - Transformer has not contacted us back yet, it's been 9 days. I called today and their phones sent me to voicemail. Have submitted a BBB report. I posted this review on FaceBook and they deleted it and blocked me from their page as well - VERY SHADY!
@TransformerTable
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