Kelly Yale Interviews Melissa Langdale - Minds of Mortgage Podcast

Описание: Episode 28 - Mortgage Innovation for 2026

The runway for thinking about change in mortgage has officially run out.

If you’re not adapting right now, you’re not just behind; you’re out of the race for 2026.

In the final episode of Minds of Mortgage for 2025, I sat down with Melissa Langdale, Founder and CEO of Praxis Lending Solutions, to discuss the essential work mortgage companies must do to survive what’s coming next.

Melissa brings a perspective most people in this industry lack. She grew up in mortgage and built it from every angle, including sales, operations, branches, divisions, and even a fintech startup. Today, she helps lenders bridge the gap between how we’ve always done things and how we need to operate going forward.

This isn’t theory. She’s lived through what works and what absolutely doesn’t.

Here’s the uncomfortable truth we’re all dancing around: Consumers can get a car loan instantly and open an equity line in minutes. Yet we’re still taking 30 days to say yes or no on a mortgage.

That gap isn’t just frustrating. It’s becoming inexcusable.

In this conversation, we dig into:
• Why consumer experience can no longer be an afterthought
• Where the biggest inefficiencies hide within most mortgage companies
• What real ROI looks like when you make meaningful changes (spoiler: it’s not always where you expect)
• The complex reality of AI in mortgage, especially what’s delivering value today versus what everyone is still waiting for magic

If you’re an executive, an operations leader, or anyone trying to modernize without breaking what already works, this conversation is for you.
We don’t sugarcoat it.

The next 12 to 24 months will be very different.

The companies that understand what needs to shift now will be positioned to win in 2026.
Watch the full episode to hear what that shift actually looks like.

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