Tales From Tech Support | "I DON'T DO BACKUPS" | r/TalesFromTechSupport

Описание: Tales From Tech Support | "I DON'T DO BACKUPS" | r/TalesFromTechSupport

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We have had an incident with a USB stick
Long
This story pertains to an incident which happened at a high school in the early 2000s. I was on work experience and shadowing the tech support

Context of the Story:

This high school is located in an impoverished area, where the majority of families are in receipt of some form of social security, welfare or food stamps. The school itself didn't have a fantastic budget, so was for the most part still using chalk boards, 20 year old textbooks etc. In regards to computing, the school had no more than around 25 PC's (running Windows 95), which were for use by staff only. Therefore, a good portion of the school population (~1200 pupils) had never used a computer before. There was an old tech support guy who had been there since the late 80s who had been trying to establish some form of computer literacy class for several years to no success.

Fortunately, the school was awarded a very generous grant by the local government to 'modernise'. This resulted in over the summer vacation, the school purchasing ~150 brand new PC's with Windows XP installed, and the full suite of Word, Publisher & Powerpoint. Each teaching room had also been installed with interactive white boards with projectors, and a room had been converted into a computer room, to run the computer literacy classes which the old tech support guy had wanted. Unfortunately he was extraordinarily upset, as a new tech guy (~20 year old) had been taken on to replace him, and had been in charge of the procurement of the new PC's, their installation, and the ongoing tech support. Old tech guy had been assigned to become a full time tutor for computer literacy (for both the children and fellow staff). To be fair he did enjoy this job, but absolutely hated the new tech guy.

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