94-07 Kerridge, David - Management in the Face of Chaos
Автор: The Deming Cooperative
Загружено: 2025-01-25
Просмотров: 435
Описание: Chaos is a law of nature, and order is unnatural. This seems to turn our understanding of the world upside down. From astronomy to particle physics, science has been remarkably successful in finding simple "laws of nature." As a result, we have come to expect the same simple kind of order everywhere. Instead, we find Chaos. In any complex system, whether in business, government, or ecology, the law of nature is "chaos increases." Unwise action will create chaos, but chaos does not need to be created. It will grow in any neglected system, just as weeds grow in a neglected garden. Attempts to suppress chaos often make it worse. But chaos can be managed and controlled if we understand that it obeys simple laws, as certain as the law of gravity and even more fundamental.
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