Free Extreme Phone Makeover by Digium
Автор: wavelinkau
Загружено: 2010-02-10
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Digium have joined forces with Polycom to offer businesses the opportunity to get a free "Extreme Phone Makeover" with a new Digium Switchvox IP PBX together with Polycom IP handsets.
In this video, Huntsville Flight Center's old phone system lacked call transferring capability, so when a customer called the main line, the receptionist was forced to shout across the facility or deliver a portable phone to the intended call recipient, sometimes in the aircraft hangar! As a result, the front desk was often left unmanned. In addition, since employees lacked individual voicemail, messages were often written on paper, which caused a delay in returning customer calls.
For its Extreme Phone Makeover, Huntsville Flight Center's phone system was upgraded to Digium's Switchvox SMB, the full-featured and cost-effective Voice over IP (VoIP) Unified Communications (UC) solution designed for small- to mid-sized businesses, and all phones were upgraded to Polycom SoundPoint IP phones. Local Huntsville reseller API Digital assisted with the network assessment and installation. Now, Huntsville Flight Center has no more problems transferring calls to workers in the hangar. Due to the project's incredible success, Digium created the Extreme Phone Makeover contest to help out additional companies.
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