Season 7 | Episode 6 - Shangri-La Rasa Ria (Kota Kinabalu, Malaysia) ft. Fiona Hagan

Описание: Shangri-La Rasa Ria (KK) is setting a new global benchmark for sustainable events, proving that luxury and eco-consciousness can go hand-in-hand 😌🌳✨
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This Malaysian resort made history as the first hotel in Malaysia🇲🇾 – and globally within the Shangri-La Group🌍 – to earn the prestigious ISO 20121 certification for Sustainable Event Management🏆
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But what does this mean? Away from ‘just a certificate’, it reflects their commitment to weaving sustainability into every part of their operations, from their 64-acre forest reserve, farm-to-table à la carte buffets, to empowering local communities🤝💖
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In this interview with General Manager Fiona Hagan, reflecting on our recent experiential trip, we went behind the scenes to uncover:
💡The pivotal leadership decisions and mindset shifts that drove this achievement, across all departments
🚀 The secrets behind Rasa Ria being chosen as a pioneer for sustainability within the Shangri-La Group.
🌱 How their unique 'Triple S' initiative underpins their operations - with specific examples of local integration.
🌏 Their vision for promoting Malaysia as a top sustainable event destination
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Learn how they've achieved this remarkable feat and what it means for the future of sustainable hospitality and tourism!
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𝗦𝗲𝗮𝘀𝗼𝗻 𝟳 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟲: ‘𝗜𝗦𝗢 𝟮𝟬𝟭𝟮𝟭: 𝗦𝗵𝗮𝗻𝗴𝗿𝗶-𝗟𝗮’𝘀 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗧𝗼𝘄𝗮𝗿𝗱𝘀 𝗘𝗹𝗲𝘃𝗮𝘁𝗶𝗻𝗴 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗘𝘃𝗲𝗻𝘁𝘀' 𝗳𝘁. 𝗙𝗿𝗲𝗱𝗮 𝗟𝗶𝘂 & 𝗙𝗶𝗼𝗻𝗮 𝗛𝗮𝗴𝗮𝗻 | 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗼𝗳 𝗦𝗵𝗮𝗻𝗴𝗿𝗶-𝗟𝗮 𝗥𝗮𝘀𝗮 𝗥𝗶𝗮, 𝗞𝗼𝘁𝗮 𝗞𝗶𝗻𝗮𝗯𝗮𝗹𝘂, 𝗠𝗬
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#TheShiftAsiaTravels #theshiftasia #theshift #fredaliu #collectionaction #sustainability #esg #ShangrilaRasaRia #Ecoria #FindYourShangrila #MyShangriLa #SabahTourism #VisitMalaysia2026
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