Building A Service Accommodation Business Without Losing Control with David Leighton

Описание: Service accommodation looks simple from the outside. List a property, get bookings, collect profit.



But behind the scenes it is a 24 hour, high pressure, and can be a noisy business where one missed message can trigger bad reviews, lost ranking, and a constant feeling that you are on call.



In this episode, David Leighton, founder of Honest Apartments, breaks down what it actually takes to run a successful SA operation, and why most people burn out. We talk about the systems that prevent disaster, the channel manager mistake that causes double bookings, why automated guest messaging changes everything, and how reporting and finance systems can save days of admin every month.



David also explains how he built a remote team, why some tasks work brilliantly with VAs overseas, why time zones can quietly wreck guest experience, and how networking built trust that turned into real deals, years later.



If you are thinking about SA, already in it, or scaling a management model, this is the reality check you want before you go faster.



Podcast guest details:



Guest Name: David Leighton

Company: Honest Apartments

Email: mailto:[email protected]

Website: http://www.honestapartments.co.uk

Telephone: +44 (0) 777 614 5674  / +44(0) 238 076 9736