Building the Case for Health Literacy: Using Safety Events to Tell the Story
Автор: Wisconsin Literacy
Загружено: 2019-05-20
Просмотров: 140
Описание:
Andrea Morrison and Cori Gibson presented at the Health Literacy Summit 2019.
In order to continue to build the case for creating a health literate organization, members of the Health Literacy Task Force and Safety Department at a Midwest children’s hospital, reviewed and identified health literacy-associated safety events. The aim was to determine the health literacy themes in safety events reported. Health literacy events were 4% of self-reported safety events with main themes related to: 1) medication errors, 2) verbal communication errors, and 3) discharge errors (instructions and process). The analysis also found that a lack of several ‘Attributes of a Health Literate Organization’ are contributors to safety events and that there is a financial impact for not addressing health literacy challenges in a health system. The speakers will share findings and offer solutions to help address health literacy challenges in healthcare settings.
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