How Seafarers Can Report Fraud | DG Shipping Guidelines & Protection Process

Описание: Fraudulent recruitment and employment-related scams remain a serious concern in the maritime sector, affecting the safety, livelihoods, and dignity of seafarers. Despite taking precautions, some seafarers may still fall victim to fake job offers, illegal agents, forged documents, non-payment of wages, or online fraud.

In this video, Capt. P. C. Meena, Deputy Director General (Crew Branch), Directorate General of Shipping, explains the exact steps a seafarer must take after falling victim to fraud, including how to report the case, what documents are required, and how DG Shipping intervenes to ensure justice and protection.

What this video covers:
• Immediate actions to take after a fraud incident
• How to file a complaint on the DG Shipping e-Governance Portal
• Contacting the 24/7 DG Shipping Grievance Support Unit
• Filing an FIR under relevant provisions of BNS (replacing IPC) and the IT Act
• Support available from seafarer welfare organisations
• Assistance from Indian Embassies and Consulates abroad
• DG Shipping’s investigation, enforcement, and repatriation process
• Standard Operating Procedure followed for every fraud complaint

DG Shipping follows a structured and time-bound mechanism to verify complaints, take action against licensed and unlicensed recruiters, coordinate with Flag States, shipowners, P&I Clubs, and the Ministry of External Affairs, and ensure seafarers’ rights under the Merchant Shipping Act and Maritime Labour Convention (MLC), 2006 are upheld.

Important Message for Seafarers
Reporting fraud not only protects your own rights—it helps safeguard the entire seafaring community. Always use official DG Shipping channels, preserve all documents, and report incidents without delay.

Stay alert. Stay informed. Sail safe.

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