HubSpot Spotlight: Dharmesh Shah | INBOUND 2023

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Dharmesh Shah, co-founder and CTO of HubSpot, discusses the potential of generative AI and its impact on business. He shares his personal journey of falling in love with generative AI and how it has influenced his work at HubSpot. He also discusses the future of AI, including the development of AI agents that can work autonomously to achieve specific goals. Dharmesh emphasizes the importance of data in the age of AI, and how it can be used to personalize customer experiences. He also addresses common fears that AI will replace jobs, arguing that AI will instead enhance jobs by reducing mundane tasks and fostering creativity.

About HubSpot:
HubSpot is a leading CRM platform that provides education, software, and support to help businesses grow better. The platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers.

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