5 Elements of a Successful Compliance Training Program
Автор: Etactics
Загружено: 2021-01-18
Просмотров: 283
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We’ve all sat in a classroom where the teacher or professor stands at the front of the class and drones on about their topic. This type of class also involves some sort of Powerpoint presentation or scribbles on a chalkboard or whiteboard. The sound of the chalk scratching across the green calcium carbonate slab, rustling of papers and clearing of throats by the fellow students will always stay as an embedded memory of mine.
What else comes to mind with that style of class? Sleepy students with their heads down, daydreaming and watching the seconds tick around a 1950s clock also come to my mind.
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Students are also almost twice as likely to fail when enrolled in a stand-and-deliver lecture styled classroom.
Well, if you’ve been in the corporate world for a while now, then you also know that the majority of training sessions aren’t much different -- especially when it comes to compliance -- but it doesn’t have to be.
The first element for a successful program is to use active learning principles. In a nutshell, active learning is essentially doing the opposite of the type of learning I mentioned before.
Don’t hold a presentation where you’re standing in the front of your conference room, lecturing on like a dull politician does during a filibuster. You’re not going to convince anyone to listen to your compliance training like that.
Instead, get your team involved.
Get them out of their seats, split them off into teams and have them work amongst themselves. Pose a compliance question or scenario to the entire group and let each group come up with a decision on their own.
Active learning classes boost student grades by at least 6%.
The second element is to give quizzes and grades. Did you ever have a professor or teacher who didn’t believe in quizzes or tests? I have.
If you can relate, you might have a similar thought to mine. I didn’t really feel like I learned anything in that class.
A psychology study found that taking tests often produces a better recall of facts and understanding of concepts. The reality is that tests and quizzes work. Yet, failing shouldn’t be an option for compliance training.
If you’re the one holding the training session and those employees participating don’t “pass”, you’re not doing your organization any favors.
In other words, you need to include some form of quizzing and/or testing during your compliance training but you can’t allow your team to fail.
The third element to success is to incorporate fun. It would probably help most school educators if they knew that when students feel more engaged and motivated they achieve higher cognition and experience more “aha” moments.
It also helps you while you’re designing your compliance training program.
If you plan on implementing the active learning strategies that I pointed out earlier, your “students” are already separated into groups. Use that to your advantage and turn a segment of the session into a fun game.
Fourth, look for online options. Online or e-learning boosts retention rates up to 60% -- it also takes 40% to 60% less time to complete on average.
Online training allows your employees to complete it at their own pace. You send the content and a deadline, maybe a week or so in advance. In other words, they won’t have to stop what they’re doing right that second and lose their train of thought.
Taking a boring training course and hosting it online isn’t effective, you’ll have to make the content engaging for it actually work.
The last element for a success healthcare compliance training program is to handout awards upon completion. The ultimate goal of attending a college or university is to get a degree. Once you’ve achieved it you feel like you’re on top of the world.
Why not reward those who complete compliance training with something similar?
Of course, it’s not going to be as prestigious as a degree from an accredited university. That’s not what I’m trying to say. A certification acknowledging their achievement is still a nice gesture.
There are a lot of ways you can make your compliance training for your healthcare organization successful. But there’s only one aspect that ties everything together, your content.
► Reach out to Etactics @ https://www.etactics.com
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