SAP’s Onboarding Success Metrics

Описание: In our podcast episode 12, Melissa Best, the Global Onboarding Lead at SAP, shared some fascinating insights into how they track the success of their revamped onboarding process.

Here’s what she highlighted:

✅ Belonging: Within the first 6 months, SAP ensures new hires feel they belong.

✅ Understanding Strategy: They ask new hires, “Can you explain SAP’s strategy?” at the 1-week, 1-month, and 6-month marks to measure their understanding.

✅ Turnover: Monitoring if turnover rates for new hires align with the rest of SAP’s employees in their first 24 months.

✅ Speed to Productivity: While still a work in progress, SAP is focusing on measuring how fast new hires become fully productive after onboarding.

As Melissa said, it’s not just about getting people in the door, but helping them feel connected, empowered, and productive long-term. If your onboarding process isn’t designed to achieve that, you’re leaving potential on the table.

What onboarding success metrics are you tracking?

Listen to the full episode now: https://gocleary.com/all-onboard-podc...

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