Ted Russell Ford - Focus.wmv

Описание: To our customers and our community:
For more than 38 years, Ted Russell has been earning the trust of East Tennessee residents with hard work, honest dealings and total dedication to customer satisfaction. People here trust Ted Russell t o provide a great selection of quality vehicles and reliable service. That is why we sell more vehicle s year
after year to repeat customers and to new customers referred by friends who have done business with us.
Thats the power of trust. Our community is like family to us a group of people always helping each other. The Ted Russell family knows that helping others makes our community a great place to live and work. In addition to selling and servicing vehicles, we also employ more than 300 of our neighbors some of the finest people in East Tennessee.
Being part of such a wonderful community is important to us, and we continue to make a long-term commitment to residents of this region. We will always look to hire local people, sell quality vehicles and provide reliable service. As a business, we realize the community is our lifeline. We are thankful f or the pleasure of serving generations of great friends and neighbors. Being part of the community includes giving back to the community, and weve done that too, contributing to churches, schools, hospitals and many nonprofit organizations over the years. Many o f our employees also give their time, money, clothing, food and toys to help needy individuals and families in our community. A few of the many organizations receiving our support include the Susan G. Komen Race for the Cure, Center of Hope, East Tennessee Childrens Hospital, Pellissipp State College and Cars on Newman College. Giving and helping others is a big reason that our community is such a wonderful place to live.
The biggest business change weve experienced since 1971, other than adding several franchises, is t he way people buy vehicles. The Internet has become the No. 1 way people shop for new cars, trucks and SUVs.
Many of our customers search our Web site, www.tedrussell.com, for new and pre-owned vehicles. We constantly update our site with photos, descriptions, prices and other pertinent information to help customers find exactly what they want. For those who still like to do business the old-fashioned way, we are still right here offering the same friendly, reliable service we did 38 years ago.
No matter how you decide to research and purchase your vehicle, we will continue to provide the standard of excellence weve established, a high level of customer satisfaction and a promise of integrity, honesty and respect for our customers and our employees. For the future, we want to continue stimulating the economy by offering great deals on a variety of vehicles. By adding other franchises, we will need to hire more people. That means growth for our community. We are interested in protecting the environment and are excited to offer hybrid vehicles with zero emissions. We want to continue to give of ourselves, help our neighbors and serve the community in any way we can. Its been a great 38 years here at Ted Russell, and we are excited about all the wonderful possibilities the next 38 years may bring. For us, the future begins today. We will continue to be a leading force in the automotive sales and service industry. Though the economy is not great right now, we are hiring people every day. We are always looking for ways to improve ourselves. With hard work and an open mind, we will continue to improve with every passing year.
Our commitment to our customers will never change. We look forward to working with all of you for years to come, helping you find the perfect vehicle for your needs. At Ted Russell Ford-Lincoln-Mercury, we love a challenge and we love this business, so we see the future as the ultimate opportunity!




Ted Russell
President and CEO
Ted Russell Ford Lincoln Mercury