Operational wisdom from the ground floor Up

Описание: True operational wisdom doesn’t start at the top — it’s born on the front lines. In this episode snippet (20:31 – 22:45), we uncover why the best customer experience insights come from frontline employees, not the C-suite. Learn how humble leaders turn team input into actionable change and why giving credit away is the ultimate leadership flex. This quick clip will challenge your perspective on power, ideas, and culture-building.

If you're building a team, scaling a service, or simply rethinking how to lead better — this one’s for you.

👇 Watch, reflect, and rewire your approach.

🔔 Subscribe for more real-world leadership insights from the ground up!

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