The Ten Error Types – Error # 2: Undefined Success Metrics

Описание: Launching without a scoreboard.
Teams celebrate a prototype, but no one knows if it actually worked—because “worked” was never defined. You’ll hear things like “promising signals” or “user excitement,” but procurement still asks, “What’s the ROI?”
In this video, I share how we tackle this at Improving: we lock KPIs before sprint one, instrument the workflow, and build dashboards that show impact from day one.
If you're funding AI, this is the kind of discipline that drives real results.

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