Copilot functionality in Microsoft Dynamics 365 Customer Service
Автор: Power Tech Speck (Girish Uppal)
Загружено: 2024-02-25
Просмотров: 2185
Описание:
This video demonstrates how to use Copilot functionalities in Microsoft Dynamics 365 Customer Service application.
Girish Uppal explains the various functionalities in Copilot that can be leveraged for improving productivity within the Microsoft first party app.
Some of the copilot feature set are:
✔️Writing an email
✔️Getting summary of case
✔️Case resolution suggestion
✔️Case Knowledge Base assistance
✔️Copilot Analytics
#microsoft #powerplatform #dynamicscrm #dynamics365customerservice #microsoftcrm #omnichannel #dynamics365 #copilot #microsoftcopilot
✔️View other useful contents in the playlist:
• Centre of Excellence Kit (Power Platform)
• Power Apps
• Power Pages
• Microsoft Edge
• Power Platform
• D365 Customer Service Omnichannel
• D365 Customer Service
• Tools / Utilities
• Microsoft Copilot
✔️You can visit https://girishuppal.com (Girish Uppal) website to get more productivity tips.
✔️Please subscribe to @powertechspeck YouTube channel / @powertechspeck to get more productivity tips and tutorial content from Girish Uppal
✔️You can view my LinkedIn Profile at: / girishuppal
✔️You can view the badges earned by me at: https://www.credly.com/users/girish-u...
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