What is NPS?

Описание: Customer loyalty expert, Angela Bossie, of Listen360, discusses the methodology behind Net Promoter Score from our latest webinar with Franchise Times: 3 Customer Retention Strategies That Fuel Revenue Growth. Watch the full recording here.

https://listen360.wistia.com/medias/0...

Listen360 helps franchisors and multi-location businesses gather instant, actionable feedback from their customers and employees to help make smart decisions and transform delighted customers into brand advocates through online reviews. Learn more at www.listen360.com