How to Send 2-Way SMS in Salesforce (Live Chat Inside CRM!)

Описание: Want to send and receive SMS directly inside Salesforce?
In this step-by-step tutorial, you’ll learn how to set up 2-Way SMS in Salesforce using Message Blink, the highest-rated Salesforce messaging app for real-time texting, bulk SMS, automation, and WhatsApp messaging.

Whether you're a Salesforce Admin, Service Agent, Sales Rep, or Developer, this video walks you through the entire process—from installation to sending your first 2-way message.

⭐ What You’ll Learn in This Video:

✔ How to activate 2-Way SMS conversation (send + receive messages)
✔ How to use Live SMS Inbox inside Salesforce
✔ How to reply to customers instantly from Leads, Contacts, Case, Opportunity
✔ How to monitor all conversations in one unified chat interface

This tutorial is perfect for:
Salesforce Admins | Business Owners | Sales Teams | Support Teams | Marketing Teams | Consultants | AppExchange experts

🧩 Why 2-Way SMS in Salesforce Matters

Two-way SMS lets you communicate with customers instantly without switching tabs.
You can:
• Respond to customers in real-time
• Increase lead conversion
• Improve service response time
• Close tickets faster
• Automate reminders & follow-ups
• Boost team productivity

With Message Blink, all messages sync natively inside Salesforce, so nothing is lost.

🚀 Try Message Blink on AppExchange

Install now (Free Trial):
🔗 https://appexchange.salesforce.com/ap...

📌 Explore Message Blink Features

Full 2-Way SMS Chat in Salesforce:
🔗 https://messageblink.com/feature/two-...

Step-by-step SMS setup guide (detailed):
🔗 https://www.messageblink.com/step-by-...

Message Blink Website:
🔗 https://www.messageblink.com

For queries or demo, email us:
📩 [email protected]

📞 About Message Blink

Message Blink is the most powerful, 100% native SMS + WhatsApp app for Salesforce, trusted by businesses worldwide.
Features include:
• Bulk SMS
• 2-Way SMS
• WhatsApp Messaging
• Live Inbox
• Automations & Flows
• Templates with merge fields
• SMS history & reporting
• Chat console for agents
• Works on Leads, Contacts, Cases, Opportunities & custom objects