Card Sorting in Mural for Technical Writers
Автор: JPDocu School of Technical Writing
Загружено: 2022-02-19
Просмотров: 206
Описание:
Doing real research on your customers' needs as a technical writer and meeting expectations towards the software documentation can be difficult! You need to have the right tools, techniques, and knowledge to set up, organize, perform the research and do the needed follow-on analysis.
In this video from JPDocu School of Technical Writing http://www.jpdocu.com/ you will see in action 1 such a strategy that allows you to research customers' behavior and interaction with your documentation.
You will learn:
What is the card sorting UX technique?
How to use this research technique for documentation?
I will demonstrate an example of performing card sorting using www.mural.com.
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