Recipes for Restaurant Risk Management Success

Описание: Unlock the hidden risks—and emerging opportunities—shaping the restaurant industry.
In this episode of Alliance Insights, Jay Gates, Managing Director of Gallagher’s National Restaurant Practice, joins hosts Mitch Dunford and Dr. Lisa Gardner to break down the evolving world of restaurant risk management.
With 20+ years in insurance and deep expertise in claims, enterprise risk, and restaurant operations, Jay shares real‑world insights on everything from liquor liability and cyber exposures to product recalls, staffing challenges, and high‑severity claims that can change a business overnight. He also reveals how Gallagher helps restaurant groups reduce their total cost of risk through proactive service, innovative solutions, captives, and data‑driven strategies.
Plus—Jay explores how AI is transforming restaurant operations, from drive‑through optimization to table‑turn tracking, along with the privacy and liability concerns leaders must be ready for.
Whether you insure restaurants, advise hospitality clients, or want to understand today’s most complex risk landscape, this episode delivers practical takeaways you can use right now.

Learn more about the Restaurant Risk Professional (RRP) certification:
riskeducation.org/restaurant-RiskPro