Blending AI and Human Agents Effectively
Автор: Laivly
Загружено: 2026-02-03
Просмотров: 4
Описание:
Today’s purpose-built agentic AI handles more complex cases autonomously, can service more channels, and provide great savings and CSAT.
However, there are still instances where a human is needed. Our COO, Rod Edwards talks about it in this clip:
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