Fintech Hunting Episode
Автор: Fintech Hunting Mortgage Channel
Загружено: 2022-06-02
Просмотров: 44
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Fintech Hunting Episode #130 with the incredible Chad Gallison Director of Call Center Technology at Anomaly Squared
Ladies and gentlemen welcome to a new episode of the Fintech Hunting Podcast. We have a very special guest for you today. He is a dialer expert and guru, technology evangelist, and specializes in borrower outreach. Please help me welcome Chad Gallison Director of Call Center Technology at Anomaly Squared
In this episode we discuss:
🎙 Speed to Lead and what it is
Optimizing your system to reach leads quickly
Using more methods than just phone calls (SMS, Email, etc.)
Setting up all methods to generate an inbound call
🎙Contact Rate and what it is
Why you should never stop after one attempt to contact a lead
Finding a balance between being aggressive and not irritating the prospect
Testing to find the best cadence and timing between touches
Importance of being able to adjust and change as needed (Don't just set and walk away)
🎙How to improve both
Test everything
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