Michele Farinelli, leading the digital pádel revolution with Playtomic

Описание: In-depth interview with Michele Farinelli, the international customer success lead at Playtomic, the leading app in racquet sports. Rosa explores his journey from a pádel amateur player to a key player in padel business development.

We discuss the growth of paddle globally, particularly in the U.S., and how Playtomic is at the forefront of this evolution. Michele shares his insights on community building, the significance of technology in padel, and how clubs can succeed in this emerging market.

Timeline Breakdown

00:00-00:18 Introduction: Discusses the challenges of business in a diversified market.
00:18-00:33 Guest Introduction: Introduces Michele Farinelli from Playtomic, emphasizing his role and expertise.
00:33-01:00 Michele's Background: Shares his experiences transitioning from traditional sports to paddle.
01:00-02:20 Paddle’s Rise: Discusses how paddle gained popularity and his personal journey with the sport.
02:20-03:06 Transitioning to Playtomic: Explains his move to Playtomic and its relevance to padel development.
03:06-03:56 Michele's Role at Playtomic: Describes his responsibilities in enhancing club operations and player engagement.
03:56-06:21 Connection to Players: Emphasizes understanding player motivations and the three pillars of paddle: fun, improvement, competition.
06:21-07:14 Community Building: Observes the importance of social connection through the Playtomic app.
07:14-08:50 The Unique Offering: Differentiates Playtomic as both a B2B and B2C service in the padel ecosystem.
08:50-09:30 Player Experience: Discusses how the app facilitates social interaction and game matching.
09:30-10:19 Importance of Localization: Examines the variability of padel culture in different regions.
10:19-10:53 Focus on Growth: Highlights the opportunities and challenges within the U.S. market for paddle sports.
10:53-12:30 Paddle and Pickleball Comparison: Discusses similarities and differences between paddle and pickleball.
12:30-18:12 Padel Sports’ Expansion: Talks about the growing international presence and potential markets for paddle.
18:12-30:35 Club Dynamics: Defines what makes successful clubs and the community elements that enhance player turnout.
30:35-36:50 Revenue Models and Member Dynamics: Suggests ways for clubs to structure pricing and membership effectively.
36:50-56:25 Market Strategies: Shares strategies for attracting new players and club owners.
56:25-01:05:48 Global Trends: Identifies emerging markets, focusing on research and adaptation in different cultures.

Key questions
❓ What is Playtomic?
Answer: Playtomic is an app that connects padel players, offering management tools for clubs to enhance user engagement and social connections.

❓ How does Playtomic improve user experience for players?
Answer: The app allows players to book courts, track activity, and connect with other players of similar skill levels, promoting community interaction.

❓ What are some challenges for padel clubs in the U.S.?
Answer: Clubs face market segmentation, varying regional interests, and the need to adapt operations based on local player behavior.

❓ How does Playtomic support club managers?
Answer: Playtomic provides management software that simplifies operations, enhances visibility in the marketplace, and offers analytics for informed decision-making.

❓ What is the significance of open matches?
Answer: Open matches play a crucial role in connecting players of similar skill levels, helping to foster community and engagement in the sport.