AI in Insurance, Underwriting, Claims & Risk Management | Future of Risk Podcast | RIMS RISKWORLD

Описание: In this episode of Future of Risk, presented by Zurich North America, we explore how artificial intelligence is reshaping the insurance industry, from underwriting and claims to proactive risk management. Host Justin Hicks is joined by Paul Lavelle, former Head of U.S. National Accounts, and Toby Cushing, who has since moved from Deputy Chief Underwriting Officer to Head of Construction. Together, they discuss how AI is increasing efficiency, supporting informed decisions and helping customers anticipate and manage emerging risks.

Topics Covered:
• How Zurich uses AI to automate data collection and support underwriting and claims.
• AI’s role in moving from reactive to proactive risk management.
• The need for human oversight and strong governance in AI implementation.

From predictive modeling to job site safety monitoring, this episode offers an inside look at how Zurich is using AI to help businesses thrive in an increasingly complex risk environment.

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