The Importance of Feedback in the Workplace

Описание: Dean recounts a story from his signature middle management training, the ALP leadership development Program, highlighting the importance of giving feedback as a key element to high performance leadership. Managers in the workplace can’t be considered to have effective communication skills until they learn about giving and receiving both positive and negative feedback. These can be difficult conversations to have, but delivered tactfully, constructive feedback leads to the elimination of communication barriers among employees and work teams, which leads over time to healthier workplace cultures where high performance is the norm. Once capable of exchanging feedback with each other, managers become adept at giving feedback to employees and engaging in crucial conversations that lead to a closer and more aligned workforce. All corporate training in business communication, would be well served to focus on communication skills training as an important component of leadership.

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