Building Internal Service Relationships & Employee Engagement: Challenge 3 of 5 with Jeff Eilertsen

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More and more organizations are paying attention to internal service relationships. If you want to provide excellent customer service, that’s really dependent on how good the service is behind the scenes. Here’s why connecting the dots between service relationships and employee engagement is so important.
Continue watching Jeff and I discuss service challenges here:   • Aligning Leadership and Service Performanc...  

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Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".

Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and service culture building blocks that boost employee engagement and transform your organization.

For more information about Ron Kaufman’s work on business consulting, leadership training, and team engagement please visit the website: https://RonKaufman.com/.

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