THE FORWARD 22 SMB CUSTOMER EXPERIENCE THE PRACTITIONERS
Автор: The B2SMB Institute & Between2Bs Podcast
Загружено: 2022-03-01
Просмотров: 14
Описание: We welcome two new Members to the B2SMBI community, D&B and Trinet. Joe Pascaretta, GM of D&B’s Small Business unit, and David Hughson, VP of Sales at Trinet, take us to the front lines of how we service our SMB customers. Join us as we define what great service for SMBs looks like today – from inbound vs. outbound models to human vs. digital experiences across the SMB lifecycle.
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