The Hidden AI Strategy for Fraud Prevention

Описание: Artificial Intelligence and Machine Learning are revolutionizing fraud prevention, enabling businesses to process vast datasets, detect patterns in real time, and reduce false positives. In this insightful discussion, Alexander Hall (Trust and Safety Architect, SIFT) and Philip Say (VP, Solutions and Product Management, TTEC), joined by Elizabeth Glagowski (Editor-in-Chief, Customer Strategist Journal), explore how AI-driven solutions are transforming fraud detection. Learn how organizations are leveraging automation, behavioral analytics, and predictive modeling to stay ahead of fraudsters while ensuring a seamless customer experience.

📌 Watch the full webinar here: https://www2.ttec.com/l/19832/2025-03...

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About TTEC
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.