Module 1 - IT Problem Solver's Playbook CompTIA A+ Core 1 & Core 2
Автор: cajunpoorguy
Загружено: 2026-02-08
Просмотров: 2
Описание:
In this video, we introduce the role of the IT specialist and the core skills needed to succeed in entry-level IT support. You’ll learn how technicians troubleshoot user issues, set up new systems, and maintain existing hardware and software in real-world environments.
We also cover the essential problem-solving, communication, organizational, and technical skills every IT professional needs to develop.
The lesson then walks through the CompTIA troubleshooting methodology, a step-by-step process used by technicians to identify problems, test theories, implement solutions, and document results.
This module builds the foundation for both the Core 1 and Core 2 exams and introduces the structured approach you’ll use throughout your IT career.
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