Better By Design Video Series | Ep 2 | Kim Lefort from Richcraft Homes

Описание: What happens when leadership development starts to reshape an entire organization?

In this episode of Better By Design, we sit down with Kim Lefort, HR Manager at Richcraft Homes, to explore how a focused investment in people leadership helped strengthen culture, improve team performance, and drive measurable results across one of Ottawa’s most established homebuilders.

Kim shares how Richcraft introduced a customized leadership development program for both field supervisors and office-based managers — and the transformation that followed. From significant gains in employee engagement to reduced turnover and more confident, people-centered leaders, the impact has been felt across every level of the organization.

In this episode, you’ll hear about:

✔️ How leadership development contributed to major improvements in Richcraft’s engagement survey results
✔️ The shift toward more transparent, empathetic, emotionally intelligent leadership
✔️ How peer-to-peer leadership support is emerging across teams
✔️ Why leadership capability is foundational to Richcraft’s future growth

Better By Design is a Stratford Group original series, showcasing real stories of leadership, resilience, and intentional development — because better doesn’t build itself.

Learn more about Stratford’s leadership development programs:
https://leadership-development.stratf...

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