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Why Kaizen Fails in Healthcare: The Cultural Barriers Leaders Must Remove

Автор: Mark Graban

Загружено: 2020-06-24

Просмотров: 630

Описание: Why does Kaizen struggle in so many healthcare organizations—even when leaders say they support continuous improvement?

In this video, Mark Graban explores the most common barriers to Kaizen and explains what leaders can do to remove the cultural and organizational roadblocks that prevent improvement from taking root. This sixth video in the Healthcare Continuous Improvement series focuses on mindsets, leadership behaviors, and systems, not just tools.

You’ll learn:

Why Kaizen fails when people feel too busy, unsafe, or unheard

How fear, blame, and short-term pressure shut down improvement

The leadership behaviors that either enable or block Kaizen

Why removing barriers matters more than launching new programs

How Respect for People is essential to sustained improvement

Kaizen isn’t about asking people to “do more.” It’s about creating the conditions where people can solve problems, improve processes, and speak up safely—every day.

2026 Editor’s Note: Kaizen in the Age of AI and Dashboards

Today’s healthcare organizations are adopting AI-powered dashboards, digital idea systems, and automated workflows—but technology alone doesn’t remove cultural barriers. In fact, faster data can increase pressure and fear if leaders don’t understand variation or how people experience change.

Kaizen still depends on psychological safety, trust, and leadership humility. AI can surface insights—but only people can improve systems. The lessons in this video are even more critical in a world of real-time metrics and algorithm-driven decisions.

For more on Healthcare Kaizen and continuous improvement, visit:
👉 http://www.hckaizen.com

#Kaizen #LeanHealthcare #ContinuousImprovement #HealthcareLeadership
#RespectForPeople #PsychologicalSafety #QualityImprovement #LeanManagement

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